Straight answers

Do you manage my money or trade for me?

We don't manage money. Your bot is software you control: it starts on practice money, and only if you choose does it trade in your own brokerage account - after you sign a short agreement and set your own limits, following the rules you picked. We never hold your money and never ask for your broker password. Real money opens on every bot as soon as our company is registered.

What do I actually get?

Your own copy of our working bot, set up from your choices: your markets and currency, which funds, your protections, how often it rebalances and how decisions reach you. It analyses, explains each idea in plain words and leaves every trade to you. It starts on simulated trading, and Statistics pages are built in.

What if I change my mind about a choice later?

You can always change it. Every choice you make in the blueprint - your mix, the index fund's share, stops and limits, how long a plan waits for your OK, your tax country, your benchmark, your broker's fees, the extras' switches, even the practice account's currency and amount (it then starts over) - can be changed later in your bot's Settings, as often as you like.

How will I see how it is doing?

The bot has its own Statistics pages: key numbers, a month-by-month grid, year by year, rolling 12 months, how far ahead or behind the yardstick you choose it is, the spread of daily moves and how it moves against the market. Everything is labelled as simulated, shown as percentages and never annualised.

Are the results on this page real client results?

No. They come from the developer's own test account, which trades with simulated money at real market prices. They are not client results, and past performance does not predict future results.

Why does the bot show the drawdown, and compare with something?

A return means little on its own. The maximum drawdown shows the worst fall along the way, so you see the rough with the smooth. A yardstick is optional: pick the S&P 500, world or European stocks, 60/40, inflation or cash, and see what simply holding it did over the same days.

Why is there no big headline number yet?

Short track records can look better or worse than they really are. Until there are enough days of data, the page shows an “Early data” badge instead of a headline figure, and figures are never annualised.

Can I test a strategy on the past before using it?

Yes, with backtesting - an add-on for your own bot: the bot, a mix you put together or rules you describe in your own words, on past prices as far back as the data goes, next to holding an S&P 500 fund with fees and currency costs included, with seven checks of whether a result holds up or was luck. It's hypothetical - it shows how rules behaved, never what they will do.

Can I try another strategy without touching my bot?

Yes. Every bot can run up to two paper bots beside it: full BasisPoint bots on practice money, each with its own strategy, settings and messages - the same strategy as your bot, or one you design from 0 with the blueprint's questions. You switch between them from the menu at the top left, and only your main bot can ever trade real money. They are included in the price and in hosting.

Will you ever ask for my brokerage login?

Never - not your password, API keys or account numbers. If you ever connect a tool to a brokerage, you do it yourself on your own account.

Is this investment advice?

No. It's an analytics and automation tool. It explains its reasoning so you can make your own decisions; it doesn't tell you what to invest in.

I'm not sure what some terms mean. Will I get lost?

No. The blueprint explains every term as you answer, and in the bot every term is underlined with a plain-language definition one tap away, plus a glossary of them all.

What does it cost?

Your own bot: $649 once for the base bot, plus the add-ons you choose - the price is shown as you pick, and the base bot with every add-on switched on comes to $999. Hosting (optional) $15/month, the first month paid together with the build. Updates: new features as soon as they're tested, free. Statistics pages are built into every bot. Sign up before the official release (31 December 2026): 35% off the one-time price of a bot and its add-ons. Monthly prices don't change. Creating an account and describing what you want is free.

My portfolio is small. Is a bot of my own worth it?

A bot of your own is a one-time purchase, so it makes most sense when you want that level of control and expect to use it for a while. You can try the free Playbot first and read how decisions are made before you pay anything. Your bot trades real money only if you switch it on yourself, and you can always leave the blueprint half-finished.

What if something breaks?

Any bugs identified in your tool will be fixed at no additional charge, and every update is free. That's a support commitment - no software is bug-free.

Can I earn by recommending BasisPoint?

Yes. Anyone can apply to the affiliate programme: share your own link with people who invest and earn 10% of every bot they buy, paid automatically, and a bot of your own, free, at your 5th sale. Everything is on the Become an affiliate page.

Where is my data kept, and can I delete it?

Account data is stored with our database provider in the EU (Frankfurt). You can download a copy of your data or delete your account yourself, any time, from your dashboard.

Another question? Ask us.